Privacy Policy

Last Updated: June 2, 2026

Driftless Foam LLC ("Driftless Foam," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, services, and communication channels. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, request services, submit forms, communicate with us, or otherwise interact with Driftless Foam.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Full Name

• Email Address

• Mobile Phone Number

• Mailing Address

• Property Address

• Project Information

• Service Request Details

• Appointment Information

• Communication Preferences

• Any information submitted through website forms, emails, phone calls, text messages, or other communications

We may also automatically collect certain information regarding website usage, including:

• IP Address

• Browser Type

• Device Information

• Pages Visited

• Referring Website Information

• Website Usage Analytics

How We Use Your Information

We may use your information for the following purposes:

• Responding to inquiries

• Providing estimates and quotations

• Scheduling appointments

• Delivering requested services

• Managing customer accounts

• Sending project updates

• Providing customer support

• Processing invoices and payments

• Improving our website and services

• Sending transactional communications

• Sending marketing and promotional communications where consent has been provided

• Maintaining legal and regulatory compliance

SMS / Text Message Communications

If you voluntarily provide your mobile phone number to Driftless Foam and opt in, you may receive SMS/text messages from us for both transactional and marketing purposes.

Transactional Messages

Transactional messages may include:

• Estimate follow-ups

• Appointment reminders

• Scheduling confirmations

• Project updates

• Service notifications

• Billing and payment reminders

• Customer support communications

Marketing Messages

Marketing messages may include:

• Promotions and special offers

• Seasonal discounts

• Service announcements

• Company updates

• Follow-up marketing communications

• Customer appreciation offers

By providing your mobile phone number and opting in, you expressly consent to receive SMS messages from Driftless Foam at the phone number you provide.

• Message frequency may vary.

• Message and data rates may apply.

• You may opt out of receiving SMS communications at any time by replying STOP to any message.

• For assistance, reply HELP or contact us directly.

• Your consent to receive text messages is not a condition of purchase.

SMS Consent and Data Protection

• Driftless Foam does not sell, rent, trade, transfer, or otherwise share your mobile phone number or SMS consent information with third parties or affiliates for marketing or promotional purposes.

• SMS opt-in data and consent information are used solely for the purpose of communicating with you regarding Driftless Foam services, appointments, projects, customer support, and approved marketing communications.

• Any third-party vendors involved in delivering SMS communications act solely as service providers and are contractually obligated to protect your information.

Sharing and Disclosure of Information

We do not sell personal information. We may share information only in the following circumstances:

Service Providers

We may share information with trusted service providers who assist us in operating our business, including:

• Website hosting providers

• CRM providers

• Scheduling platforms

• Payment processors

• SMS communication providers

• Email service providers

Legal Requirements

We may disclose information when required by:

• Applicable law

• Court order

• Government request

• Regulatory authority

Business Protection

We may disclose information to:

• Protect our legal rights

• Enforce agreements

• Investigate fraud

• Prevent security incidents

Cookies and Website Analytics

Our website may use cookies, tracking technologies, analytics tools, and similar technologies to improve user experience and website performance.

These technologies may collect information regarding:

• Website usage

• Visitor interactions

• Device information

• Advertising performance

• Website traffic patterns

You may adjust browser settings to disable cookies; however, some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from:

• Unauthorized access

• Loss

• Misuse

• Alteration

• Disclosure

• Destruction

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

• Provide requested services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Information that is no longer required may be securely deleted or anonymized.

Your Rights and Choices

Subject to applicable laws, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Withdraw consent for marketing communications

• Request information regarding how your data is used

To exercise these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites. Driftless Foam is not responsible for the privacy practices, content, or policies of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will become effective immediately upon posting to this page.

The "Last Updated" date at the top of this policy will reflect the most recent revision.

Contact Information

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Driftless Foam LLC

Email: [email protected]

Phone: (608) 379-1697

Address:
2800 E Enterprise Ave STE 333
Appleton, WI 54913

Website: https://driftlessfoam.com